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Privacy Policy

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Privacy Policy

Effective Date: [Insert date of publication]

This Privacy Policy explains how Fixtra PSA ("we", "us", or "our") processes your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and other applicable laws within the European Economic Area (EEA).

1. Data Controller Fixtra PSA
Wlodarzeska 62c/8
02-384 Warsaw, Poland
Email: fixtra@fixtra.io
Phone: (+48) 888 862 226

2. Data Protection Officer (DPO) We have appointed a Data Protection Officer who can be contacted at dpo@fixtra.io

3. Categories of Personal Data Processed

Automatically Collected Data:

  • IP address

  • Browser type and operating system

  • Device information

  • Date and time of visit

  • Pages visited

  • Approximate geolocation (based on IP address)

  • Unique identifiers (e.g. cookies)

  • Behavioral data: time on page, click paths, scrolling activity (heatmaps)

Voluntarily Provided Data:

  • Full name

  • Email address

  • Telephone number

  • Company name and job title

  • Contents of contact forms

  • Marketing preferences (checkboxes)

4. Purposes and Legal Bases for Processing

Purpose Legal Basis
Responding to inquiries Article 6(1)(b) GDPR – contract performance
Sending marketing communications Article 6(1)(a) GDPR – consent
Website analytics and optimization Article 6(1)(f) GDPR – legitimate interest
Lead profiling and segmentation Article 6(1)(a) GDPR – consent

5. Cookies and Similar Technologies We use HubSpot cookies and other tracking technologies for the following purposes:

  • Website traffic and behavior analysis

  • Personalization of content

  • Marketing performance tracking

  • CRM lead attribution

Upon first visit, users are presented with a cookie banner that allows managing consent. For more information, please refer to our [Cookie Policy – coming soon].

6. Profiling and Automated Decision-Making We may process personal data for profiling purposes to personalize content and marketing. Such processing does not result in automated decisions that produce legal or similarly significant effects.

7. Data Recipients Personal data may be disclosed to:

  • Service providers acting on our behalf (e.g. hosting, analytics, CRM)

  • Marketing platforms (e.g. Google, Meta)

  • IT infrastructure and cloud service providers (e.g. HubSpot)

All third parties are contractually bound to safeguard personal data in accordance with GDPR.

8. International Transfers of Data Some of our service providers are located outside the EEA, including the United States. When data is transferred outside the EEA, it is done on the basis of:

  • Standard Contractual Clauses approved by the European Commission, or

  • Adequacy decisions issued by the Commission (if applicable)

9. Data Retention Periods We retain personal data for the following durations:

  • Contact form data: up to 1 year from last interaction

  • Marketing data: until consent is withdrawn or up to 2 years

  • Analytics data: up to 26 months depending on the tool used

10. Security Measures We implement appropriate technical and organizational measures to ensure the security of personal data, including:

  • Encrypted data transfers (SSL/TLS)

  • Role-based access control

  • Regular audits and risk assessments

11. Data Subject Rights Under GDPR, you have the following rights:

  • Access: Obtain confirmation as to whether we process your data and request a copy

  • Rectification: Request corrections of inaccurate or incomplete data

  • Erasure: Request deletion of your data (subject to certain exceptions)

  • Restriction: Request restriction of processing

  • Portability: Receive your data in a structured format and transmit it to another controller

  • Objection: Object to processing based on legitimate interests

  • Withdraw Consent: Withdraw your consent at any time for future processing

To exercise your rights, please email us at fixtra@fixtra.io. We may request verification of your identity before fulfilling your request.

12. Contact Information If you have any concerns or inquiries related to data protection or this Privacy Policy, you may contact:

Fixtra PSA
Email: fixtra@fixtra.io
Phone: (+48) 888 862 226

Or our DPO: dpo@fixtra.io

13. Updates to This Policy We reserve the right to amend this Privacy Policy to reflect legal, technical or operational changes. The latest version will always be published on our website with the effective date.

This Privacy Policy has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 and applicable EEA data protection laws.